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Precious Paws Aftercare Services

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What to Do When a Pet Dies in Metro Manila

A calm first-hour checklist for families in Metro Manila: how to care for your pet’s body, when to call a pet aftercare provider, and how Precious Paws Aftercare Services handles pickup, viewing, and individual cremation.

Start here

When a pet dies at home or at a clinic in Metro Manila, the next steps are simple: keep your companion’s body cool and respectful, then contact a dedicated pet aftercare provider. Precious Paws Aftercare Services is a pet cremation, aquamation, and funeral facility with a main branch in Quezon City (open 24/7) and a Las Piñas pickup center with chapel viewing.

You do not need to decide every detail in the first hour. Pickup, private viewing, individual cremation or aquamation, and the return of ashes can be arranged once you are ready.

In the first hours

If your pet passed at a veterinary clinic, the clinic can usually hold them until pickup is arranged. If you are at home, place your pet on a clean towel or blanket in a cool, shaded room. Avoid direct sun. If you need more time, a cool (not frozen) environment helps until we arrive.

  • Keep your pet covered and undisturbed as much as possible.
  • Note your pet’s name, species, and approximate weight — this helps confirm pricing.
  • Have a phone ready for Viber or a call to either branch.

Call a pet aftercare provider

Human funeral homes generally do not cremate pets. In Metro Manila, families typically work with a specialist such as Precious Paws. Free pickup and return within Metro Manila is included with cremation and aquamation packages. Walk-in families who bring their pet and collect ashes receive ₱1,000 off.

Quezon City is open 24 hours. Las Piñas is open from 8:00 AM to midnight and offers drop-off plus on-site chapel viewing; cremation and aquamation are fulfilled at the Quezon City facility.

Addresses, phones, and Viber numbers are on our contact page.

Viewing, cremation, or aquamation

Private chapel viewing is available at both locations and is free for walk-in clients. You may then choose individual flame cremation (usual return 3 to 5 days) or aquamation (usual return 5 to 7 days). Both are individual services with the same keepsake package.

What you receive back

Packages include a personalized photobox urn, paw print, hair sample, sympathy card, and cremation certificate, plus free Metro Manila pickup and return. Extra memorials are listed on our memorabilia page.

Common questions

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Reach out through our contact page — we'll guide you gently through the next steps.